Advice for (prospective) students

We provide information, guidance and advice on all non-subject-specific, general questions relating to your studies. If necessary, we will refer you to the relevant department. Our advice is non-judgemental and confidential.

We're happy to support you.

You can contact us directly via these channels:

  • E-Mail
    Please detail your issue and we will respond as soon as possible.
  • Open telephone consultation
    Tuesdays at 2 – 4 p.m., without previous booking
    Phone +49 6151/1627015
  • Personal consultation appointments
    Book your personal consultation appointment and choose between an in-person, telephone, chat or video consultation. To help us advise you effectively, please provide us with some initial details about your enquiry when you register.
    Book an appointment Book an appointment
Before studying:
  • Deciding on a degree programme
  • Study options/Courses offered
  • Admissions procedure
  • Preparing for studies
 During your studies:
  • Learning and work difficulties
  • Change of degree programme
  • Studying abroad
  • Change of university
  • Withdrawal/de-registration
General concerns:
  • Financial needs
  • Family problems
  • Contact difficulties, identity problems
  • Support service also for parents and teachers

Do you have any questions about your application?

The ZSB is not responsible for questions regarding the application process.
Please contact:

Student Service (for applicants with German university entrance eligibility
Admission International

Other advice services

Learn more

For prospective students
For prospective students
For schools
For schools
TU internal
TU internal