Open counselling hours
The Zentrale Studienberatung und -orientierung ZSB (Central Student Counselling Service) offers open counselling hours, meaning during that time, personal counselling can take place without advance notification.
- Tuesday: 10 am – 12 pm
- Wednesday: 2 – 4 pm
- Thursday: 4 – 6 pm. Thursday's counselling hours from 10-12 am are cancelled for the time being.
- and by appointment
Please note: The latest announcements regarding counselling hours can be found on the page News.
Forms of counselling
As prospective as well as already enrolled students, we can give you information and advice on all matters regarding your studies and student orientation.
Personal meeting (open counselling hours)
We know that a lot of times, there are problems and situations for which only a face-to-face meeting can offer the proper setting. Personal counselling is therefore a significant part of our work. You can expect from us the expertise, confidentiality, neutrality and willingness to be able to find individually suitable answers to your questions.
Information and counseling via telephone and email
We are happy to advise you via telephone or answer your email inquiries. Please understand that our capacity to respond to inquiries that reach us during open counselling hours via telephone is limited due to ongoing face-to-face meetings.
Information for email inquiries: We would like to ask all those seeking counselling to send your email inquiries only to one of us instead of all of us at the same time. This prevents multiple answers to emails and thus reduces the processing time for your inquiry. Thank you!
Point of contact for teachers/schools, parents and others, as well
Of course, we also act as a point of contact for teachers, parents and others active at the interfaces of school and university as well as university and profession.
Topics and target groups
Examples for counselling topics:
Counselling for students
- counselling regarding studying and workload difficulties or problems with exams,
- counselling regarding change of university or major,
- counselling regarding matters of dropping out,
- information about opportunities of further scientific education (postgraduate, secondary or complementary studies),
- studying abroad
Counselling for secondary school students and applicants
- assistance in choosing a program,
- general information about study possibilities, admission procedures, n.c. requirements,
- general information about individual study programs
Counselling regarding general issues
- difficulties with studying,
- difficulties regarding exams,
- financial problems,
- family issues,
- social difficulties,
- identity issues
The Central Student Counselling Service (ZSB) is the primary point of contact and counselling at the TU Darmstadt for prospective and enrolled students with study-related concerns such as the decision for a program as well as planning and organization thereof, and problematic or critical courses of study.
The ZSB is thus located at the interface of university and prospective students / enrolled students on the one hand and of university and non-university educational institutions or the labor market on the other.
The superior objective is providing information and counselling on contents, structure and requirements of the studies.
We consider counseling the professional support for orientation regarding study matters in the broadest sense based on theories of social science and sound practical knowledge in the areas of interaction and conversation.
Our approach to counselling can be described as follows:
Those seeking advice are the experts for their problem; the counsellor’s function is primarily a supporting one for the independent development of viable solutions. This can happen by actively promoting the ability for orientation, by offering clarification aids in decision-making situations, by raising consciousness for risks and advantages or with a practical aid for the use of one’s own or external resources.
We assume that in principle, those seeking advice are capable of actively steering and shaping their behavior within certain borders. Counselling supports and promotes this skill.
Counselling is based on complex communication and psychosocial developmental processes whose change throughout time is of central importance.
Those seeking advice and the counsellor are equally responsible for the counselling process. The development is based on effort, interest and active participation in this context, as well.